1. Introduction.

Filter Labs, Inc. (“Filter Labs,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and protect personal data in connection with our websites, newsletters, and software services (collectively, the 'Services'). By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.

 

2. Information We Collect.

We collect information that you provide directly to us (such as name, email, company, and billing information), information collected automatically through cookies and analytics tools (such as IP address and usage data), and information from public sources or third-party data brokers, consistent with your public online sharing of your own data. We employ website forms, monitoring tools such as Google Analytics, and proprietary web scrapers. We collect data through cookies, SDKs, and other tools for monitoring traffic.

 

3. How We Use Personal Information.

We use personal data to provide, maintain, and improve our Services; communicate with users; process billing; and analyze usage. We may also process publicly available personal data to extract insights, though we do not train generative AI models with such information.

 

4. Legal Basis for Processing (GDPR).

For individuals in the EU/UK, we rely on consent (such as newsletter subscriptions) and legitimate interests (such as analyzing public data) as legal bases for processing.

 

5. How We Obtain Consent.

Consent is obtained through double opt-in (for newsletters), online forms, or offline communications, and is recorded in Ghost (newsletter platform) or HubSpot (CRM).

 

6. Sharing and Disclosure.

We share data with trusted service providers such as HubSpot, Ghost, QuickBooks, and AWS, and may distribute publicly available data. We do not sell private data or engage in behavioral advertising.

 

7. International Data Transfers.

We may transfer data internationally, including to and from the United States. Public data transfers are governed by client contracts. Searches initiated by EU users may trigger third-party search engines that are subject to their own privacy policies.

 

8. Data Retention.

We retain data indefinitely unless an individual opts out or requests deletion. Data is stored securely in cloud-based infrastructure.

 

9. Data Security.

We use encryption (SSL), access controls, and vendor management to protect data. No online service is completely secure. You are responsible for safeguarding your password.

 

10. Your Privacy Rights.

You may access, correct, delete, or restrict your data that we store, or opt out of data sharing. Requests can be submitted to privacy@filterlabs.ai or via https://filterlabs.ai/do-not-sell.

 

11. Minors.

We do not knowingly collect personal data from children under 13. If such data is found, we delete it promptly.

 

12. Cookies and Tracking Technologies.

We use essential, functional, performance, and analytics cookies. You may manage preferences through our cookie banner. We do not use advertising cookies.

 

13. Sensitive Information.

We do not intentionally collect sensitive personal data such as health, biometric, or demographic identifiers.

 

14. Third-Party Links.

Our Services may contain links to external websites. We are not responsible for their privacy practices, and you are encouraged to review their privacy policies.

 

15. Policy Administration.

Our Chief Data Officer manages privacy compliance and serves as Data Protection Officer. This policy may be updated periodically, with changes posted on our website.

 

16. Dispute Resolution and Compliance.

We review and respond to privacy complaints as they arise within a reasonable time. We are not subject to industry-specific privacy laws such as HIPAA or GLBA.

 

17. Contact Us.

Filter Labs, Inc.
1701 Rhode Island Ave, 2nd Floor
Washington, DC 20036
Email: privacy@filterlabs.ai
Phone: (617) 297-7756