As their government wages war on Ukraine, many Russians are feeling like public services—especially those dealing with their public safety—are being neglected. They complain about unsafe public transit, man-made fires, online scammers, and even stray dog attacks.
The Russian government is aware of these apprehensions and appears to be launching propaganda campaigns to divert blame away from the state. FilterLabs uncovered these campaigns using Talisman, our data analytics dashboard, when we looked into discrepancies between official and netizen narratives on public safety.
First, a little more on the concerns of everyday Russians. Our analysis of social media discourse suggests their concerns about safety go beyond stray dogs and unsafe buses. They are also lamenting:
Then there’s the government line. Over the same period, FilterLabs found that discussions of safety in Russian news focused on a few major counter-narratives:
The Kremlin propaganda machine also seems to be making active use of social platforms. A suspicious number of social media posts appeared online in November 2024 and February 2025, often in waves of identical content, typical of coordinated messaging campaigns. Sentiment correspondingly shot up. Some of these posts reinforced the same fear-based narratives as the news coverage. Many others lauded recent infrastructure improvements designed to improve safety. These narratives were widely disseminated by government-affiliated accounts but had low engagement; they either had no comments, or had comments disabled, another sign of artificiality.
It is worth noting that there does not seem to be evidence of Russian netizens blaming Putin’s government for the public safety issues. And they are not yet connecting their frustration to the government’s prioritization of Ukraine or other Moscow misadventures.
But the mere fact that the Kremlin feels the need to launch propaganda campaigns in this space shows they are paying attention… and probably worried.
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